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Help
All help and support you need to use CISA AERO
Getting started...
Click here to open your friendly step-by-step guide to getting started on CISA AERO
.
Guides and FAQs grouped by topic...
Keys
New card
Change programming
Assign card
Read
Block card
New UNIKA key
Maintenance
Synchronizing an electronic device
Change batteries (eSIGNO Lock)
Installing an electronic cylinder
Mount / Dismount e-cylinder
Change batteries (electronic cylinder)
Doors
Adding a door
Initialize an electronic device
How do I open a door?
How does the e-lock work?
How does the wall reader work?
How does the e-cylinder work?
Visual signals
Lock events log
System
Requirements
Installing the USB reader
Login
I cannot read/write a card
Read/write settings (CISA Reader App)
Account with username and password
Multi-users
Installing the USB reader and CISA Reader App (Mac)
Time Zone Settings
AERO X
Guest Card and User/Staff Card
Home tab
AERO Smart Access
Opening locks with a smartphone